conditions

  • Profile Image
    bmonkee
    Asked on January 11, 2018 at 07:33 AM

    Hi our client needs a solution to not apply stamp duty fee if they select they are a first time buyer. You can see the form here https://form.jotform.com/bmonkee/mcfadden-perry-free-quotation. We have created conditions for this option but it's not working


    Thanks in advance

  • Profile Image
    Marvih
    Answered on January 11, 2018 at 10:10 AM

    Can you please give us more details about this ? where do you like to remove the Stamp Duty Fee? from the Calculation or on your Email Notification ?

    I also checked your condition if there is a Conditional that will trigger if the customer select "Yes" in the Are you a first time buyer? field but I don't see one.

    1515682656388.png

    So I assume that you want to remove it from your Email Notification content.

    You can clone one of your Notification Emails and remove the Stamp Duty Fee? in the email content.

    1515683001390.png

    Then add a new Change Email Recipient condition that will trigger to send the new Notification Email that has no Stamp Duty content.

    I renamed the Duplicated Notification Email into "First Time Buyer" so you can set it up like the image below.

    1515683337391.png


    Please let us know and give us additional details if I misunderstood your issue.


  • Profile Image
    bmonkee
    Answered on January 12, 2018 at 06:43 AM
    Thanks for your help with this.
    I don’t see that new email you created?
    Yes this is what we need to create.
    So effectively when someone is a first time buyer and they tick that box,
    they don’t get charged stamp duty if the value of the house id less than
    £300,000
    So I suppose you can send them a different email if that is the case?
    Can you help with setting this up as it is starting to get confusing for us.
    Many thanks
    Paul
    Paul Ely
    Blue Monkee Digital Innovation
    p: +44 (0) 8000 248 978 m: +44 (0) 7501 229090
    a: 91 High Street, Bangor, Co. Down, N.Ireland. BT20 5BD
    w: bluemonkee.com e: paul@bluemonkee.com



    *Disclaimer* : This email and its attachments may be confidential and are
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    recipient to ensure that the onward transmission, opening or use of this
    message and any attachments will not adversely affect its systems or data.
    No responsibility is accepted by Blue Monkee or any of its subsidiaries or
    affiliates in this regard and the recipient should carry out such virus and
    other checks as it considers appropriate.
    ...
  • Profile Image
    Ardian_L
    Answered on January 12, 2018 at 09:50 AM

    So I have created first and Email notifier called { First Time Buyer Condition } where I have deleted the stamp duty content. And then  I have created a condition that checks if you are a first buyer. 

    1515768517FistBuyer.png

    1515768614ConditionalEmail.png

    Please let us know if you have any other question.

  • Profile Image
    bmonkee
    Answered on January 12, 2018 at 10:43 AM
    Ok thanks but I don’t see that?
    I have created two other notifiers that I have been working on, one for
    Purchase, no mortgage for First time buyers (P03) and one for Purchase with
    mortgage for First time buyers (P04)
    I am now struggling with the total in each email not calculating for me?
    When I duplicated the emails from the ones that existed for non first time
    buyers, the calculations didn’t transfer over.
    Can you take a look and see if I have done this correctly and how I can now
    get the calculations to work?
    In addition, is there an easy way to create an autoresponder which is
    identical to these 4 notifiers I have built. I would rather just have one
    email that goes to both the submitted and our team rather than 2 so that
    changes can be rolled out in a quicker fashion..
    Thanks
    In advance
    Paul
    Paul Ely
    Blue Monkee Digital Innovation
    p: +44 (0) 8000 248 978 m: +44 (0) 7501 229090
    a: 91 High Street, Bangor, Co. Down, N.Ireland. BT20 5BD
    w: bluemonkee.com e: paul@bluemonkee.com



    *Disclaimer* : This email and its attachments may be confidential and are
    intended solely for the use of the individual to whom it is addressed. Any
    views or opinions expressed are solely those of the author and do not
    necessarily represent those of Blue Monkee or any of its affiliates or
    related companies. If you are not the intended recipient of this email and
    its attachments, you must take no action based upon them, nor must you copy
    or show them to anyone. Please contact the sender if you believe you have
    received this email in error and delete this message immediately. Internet
    communications are not always secure and therefore neither Blue Monkee nor
    its subsidiaries or affiliates accept legal responsibility for changes made
    to this message after it was sent. The recipient is responsible for
    verifying its authenticity before acting on the contents. Where the content
    of this email is personal or otherwise unconnected with the business of
    Blue Monkee or any of its subsidiaries or affiliates, neither Blue Monkee
    nor its subsidiaries or affiliates, or any of them, accepts responsibility
    or liability for such content. Whilst all reasonable care has been taken to
    avoid the transmission of viruses, it is the responsibility of the
    recipient to ensure that the onward transmission, opening or use of this
    message and any attachments will not adversely affect its systems or data.
    No responsibility is accepted by Blue Monkee or any of its subsidiaries or
    affiliates in this regard and the recipient should carry out such virus and
    other checks as it considers appropriate.
    ...
  • Profile Image
    Marvih
    Answered on January 12, 2018 at 11:51 AM

    On your FORM SETTINGS, please try changing Clear Hidden Field Values and choose "Don't Clear"

    Regarding your second question, Sorry I am not quite sure what you mean, could you please give us more details about this ?

    Do you want the person who submitted your form get the same email from you ?


    Thank you.

  • Profile Image
    bmonkee
    Answered on January 13, 2018 at 12:43 PM
    Thanks on Q1 and yes on Q2, not the the person who completed the form and
    our team need to get the same email.
    Thanks
    Paul
    Paul Ely
    Blue Monkee Digital Innovation
    p: +44 (0) 8000 248 978 m: +44 (0) 7501 229090
    a: 91 High Street, Bangor, Co. Down, N.Ireland. BT20 5BD
    w: bluemonkee.com e: paul@bluemonkee.com



    *Disclaimer* : This email and its attachments may be confidential and are
    intended solely for the use of the individual to whom it is addressed. Any
    views or opinions expressed are solely those of the author and do not
    necessarily represent those of Blue Monkee or any of its affiliates or
    related companies. If you are not the intended recipient of this email and
    its attachments, you must take no action based upon them, nor must you copy
    or show them to anyone. Please contact the sender if you believe you have
    received this email in error and delete this message immediately. Internet
    communications are not always secure and therefore neither Blue Monkee nor
    its subsidiaries or affiliates accept legal responsibility for changes made
    to this message after it was sent. The recipient is responsible for
    verifying its authenticity before acting on the contents. Where the content
    of this email is personal or otherwise unconnected with the business of
    Blue Monkee or any of its subsidiaries or affiliates, neither Blue Monkee
    nor its subsidiaries or affiliates, or any of them, accepts responsibility
    or liability for such content. Whilst all reasonable care has been taken to
    avoid the transmission of viruses, it is the responsibility of the
    recipient to ensure that the onward transmission, opening or use of this
    message and any attachments will not adversely affect its systems or data.
    No responsibility is accepted by Blue Monkee or any of its subsidiaries or
    affiliates in this regard and the recipient should carry out such virus and
    other checks as it considers appropriate.
    ...
  • Profile Image
    Marvih
    Answered on January 13, 2018 at 02:19 PM

    You can delete your autoresponder email and add the "Unique Name" of the customers Email field in the "Recipient" box of your Change Email Recipient conditions.

    1515871005437.png

    1515871059438.png


    You need to add "{brokersEmail}" in the Email fields on EACH "Change Email Recipient" conditions if you want your customers to get the same email.