- Susan@SkyCruiseAndTravel.comAsked on January 11, 2018 at 12:52 PM
I just received notice from several clients who attempted to make reservations and payment for vacations that my forms were no longer available. I tried to login to jotforms to see what the issue is and found my account suspended.
What is going on and why?
- JotForm Support ManagerJeanetteAnswered on January 11, 2018 at 03:11 PM
Your account was suspended because you created a form that ask for passport and driver license, you must add a signature field in order to comply with our Terms. Otherwise the account might be again suspended by the system.
Here is a guide in order to help you add the e-signature.