Clone Form feature is not responding

  • vnayiga
    Asked on January 11, 2018 at 1:17 PM

    Hello,

    Thanks for your help.

    Victoria

  • Welvin Support Team Lead
    Replied on January 11, 2018 at 2:18 PM

    Is this the Clone Form from an Existing URL? If so, can you share us the link to the form that you are trying to clone? I cloned your form, and it was successful. We need the URL of the form so that we can investigate further.

    Please note that you cannot clone a custom form URL, it should be the direct link like http://www.jotform.us/form/71593637580162. If it's from a webpage, then maybe the form elements don't match or the clone feature can't fetch the form.