- Mark_DAsked on January 11, 2018 at 02:13 PM
I saw other users with the same question on the forum several months ago.
Having the functionality to automatically generate an email with .csv attachment (instead of .pdf) for each submission of a form would be a huge improvement for our workflow. Logging in to the web portal to manually download history is a big inconvenience.
Our company loves the ease and user-friendliness of form-authoring and form-rendering on different devices, but now we need to incorporate the form results to our daily business. Generating a submission-specific .csv in real-time is a must-have! Please consider making this an option in addition to .pdf!!!
- JotForm SupportjonathanAnswered on January 11, 2018 at 03:24 PM
I see what you meant. Instead of PDF file format only, you wanted to have option to attach other file format in the form Emails.
I have submitted a feature request ticket to the next level support base on this thread.
We will notify you here once we have new updates on the status of this request.
- Mark_DAnswered on January 11, 2018 at 03:30 PM
Yes, precisely! This would be a huge improvement.
- Mark_DAnswered on April 16, 2018 at 10:46 AM
A search of "csv email" among your form support yielded the following cases all asking almost the same exact question:
Can we get a .csv attachment with each form submission email (currently only .pdf is available)?
For at least 4 years users have been requesting this capability. My forum search yielded 45 pages of results. I stopped copying redundant links after page 6, (so presumably there are dozens more similar petitions).
I am confused by the "not yet available...other features are taking priority" response, based on:
- the large number of people who actually took the time to write a request (for everyone that wrote in, surely there are many more who didn't)
- the fact that .csv reporting has already been developed for submission data
- the huge potential benefits to existing jotform users (simple, real-time integration with existing in-house systems)
Is there some other security risk or other strategic business reason this feature has never been added?
The user interface and ease of design for JotForm is beautiful and simple. That's why we subscribed. But to take it to the next level, we want the ability to integrate form submission data in real time with existing systems. For example, if someone used our JotForm to submit a quote request, I want my CRM or other IT systems to get that data immediately so we can respond. If I wait until the end of the day or the next morning, or even schedule a .csv retrieval to happen every 15 minutes, my customer might get impatient and try calling a competitor, and we lose the sale.
Appreciate your feedback.
- JotForm SupportEltonCrisAnswered on April 16, 2018 at 12:16 PM
Thanks, we appreciate your effort in taking those threads. We are actually also aware of them.
I believe there's no particular security risk in rolling this feature. It's just probably the number of requests and plus those you've mentioned. Also the fact that there are other ways to achieve this through POST or Webhook although it would require PHP knowledge.
Don't worry, I will submit a summary report about this to our higher team so hopefully, they will put more priority on this one or at least we can get more information about its progress or status.
- Mark_DAnswered on April 16, 2018 at 01:29 PM
The PHP solutions sound promising. We will explore while we await another solution. I also saw on some of your threads that we can build a "CSV Report" with a static URL to capture submission data. In order for this to work, we would have to use the automated email that gets generated as a trigger to go hit the report URL and capture the data. However, that is still a more complicated solution than we had in mind with the .csv single-record submission attachments.
- TREVONAnswered on April 16, 2018 at 02:51 PM
Kindly note that my colleague has sent a feature request to our back-end team. Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. But rest assured we will inform you once this feature becomes available.