Why my form is in restore mode?

  • Profile Image
    cobrafiringsystems
    Asked on January 11, 2018 at 02:21 PM

    Hello,


    I am trying to publish a form, but it is telling me it is in restore mode.


    Can someone please restore my account so I can continue?


    Thanks!

  • Profile Image
    Sabbir
    Answered on January 11, 2018 at 02:23 PM

    I have checked your form and found that, your account was in dormant status due to not using it for a long time.

    I have reactivated it. Your forms should be fine now.

    Please check and let us know if you have any further query.

  • Profile Image
    Sabbir
    Answered on January 11, 2018 at 02:32 PM

    I have got your reply in my email. Please reply in your thread to our support forum.