- mcdsAsked on January 11, 2018 at 02:55 PM
1) The "Clear Form" button (in the Submit form element) does not work with the Configurable List widget. Clicking the button clears everything except the contents entered within that widget.
2)Additionally, after having cleared the form, the form conditions I have set up that depend on the Configurable List being filled out are messed up (details below).
Details about #2:
My conditions are that a number of fields are conditionally shown once the Configurable List has been filled out.
The problem is that after clicking "Clear Form," even though the Configurable List has NOT been cleared, the other fields that depend on the Configurable List being filled out are not showing on the page, and even manually deleting the contents of the Configurable List and re-filling it do not trigger the conditional fields to show again.
So at this time the Clear Form button is unusable in my usage case and I have removed it. But if you can please look into this issue I would appreciate it.
- JotForm SupportJed_CAnswered on January 11, 2018 at 04:02 PM
Apologies for the inconvenience.
I was able to reproduce this from my end. I have now reported this to our L2 team for further investigation. With regards to your 2nd questions. I will answer that on a separate thread to avoid confusion on this thread.
- mcdsAnswered on January 11, 2018 at 06:21 PM
Great, thanks very much for reporting the issue re: #1, and I will reply on the other thread re: #2.