Labels: need to add hard line breaks, as it was possible in JotForm V3

  • salamone
    Asked on January 11, 2018 at 4:50 PM

    Please please tell me how to do hard line breaks.  See GB Wine Order form, www.gehringerwines.ca  


    salamone@vip.net or tbsalamone@gmail.com


    PLEASE respond. This is the 4th request for assistance.


    Thank you.

  • David JotForm Support Manager
    Replied on January 11, 2018 at 5:48 PM

    I believe you want to add the hard line breaks on this form: https://www.gehringerwines.ca/order-wine.html 

    Unfortunately, if you are trying to add them in the label fields, that would not be possible.

    However, if you need to add them in the Text field, there is no need to add the <b> html tag. You simply need to do a shift + space.

    Let us know if you need more help.

  • salamone
    Replied on January 12, 2018 at 12:47 PM

    I am trying to put the price under each wine.  I could do that in version 3 but apparently I can no longer access version 3.  It is NOT enough for you to tell me that I can no longer access version 3 and therefor I can not do hard line breaks on this form.  There has to be a way to do it, and your solution does not work so I need something else.  There must be a way to put the wine on one line and the price below it. There just has to be.

  • David JotForm Support Manager
    Replied on January 12, 2018 at 12:56 PM

    I have forwarded a request to our back-end team to have the option to add hard line breaks, as it was possible in V3. You will be updated via this thread if this gets implemented.

  • salamone
    Replied on January 12, 2018 at 3:08 PM

    Any word from the "back-end" team?  This problem will arise every time I make a price change and so I need to know how to fix it.  I can't wait three days for a solution.


  • David JotForm Support Manager
    Replied on January 12, 2018 at 4:11 PM

    Unfortunately, there is no estimated time-frame for a resolution. If there is any progress on this request, you will be updated via this thread.

    Meanwhile, you might want to consider this option. You could add the price in the "Sub-label" option from the field properties:

    1515791344sublabel Screenshot 10

    And customize increase the font-size through CSS injection: https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    .form-sub-label {

        font-size: 12px;

        font-weight: bold;

    }

    Result:

    1515791006price Screenshot 21

    Also, we could move the sub-labels to the left by adding this code:

    .form-sub-label {

     margin-left: -204px;

    }

    Result:

    1515791396result 002 Screenshot 32

    I understand this is not what you are looking for, I am just trying to give you options while we wait for our back-end team.

  • salamone
    Replied on January 12, 2018 at 4:30 PM

    Yes, that's all I wanted was a work around until something better came along.  That's exactly what I needed, thank you.  THANK YOU.


  • David JotForm Support Manager
    Replied on January 12, 2018 at 4:43 PM

    You are welcome. :-)