Downgrade from Premium Plan to Starter/Free Plan

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    antiochywcamp
    Asked on January 12, 2018 at 12:17 AM

    I experienced a problem with trying to downgrade from the premium plan to the starter/free plan. Could you help me resolve this problem. Also, I thought I was always on the starter/free plan. How is it that I was upgraded to a premium plan without my knowledge?

    Thank you,

    Patty Nelson

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    Nik_C
    Answered on January 12, 2018 at 04:31 AM

    The issue is, it is an old subscription plan. We will handle the cancelation and let you know.

    Thank you!

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    Nik_C
    Answered on January 12, 2018 at 12:45 PM

    The plan is canceled.

    If you have any further questions please let us know.

    Thank you!