Why will my embedded form not load now that I've added an SSL certificate to my site?

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    Asked on January 12, 2018 at 01:15 AM

    I have a form embedded on a page in my website and it worked until I added an SSL Certificate. Now when opening the page I get an error message that says "the connection was reset" and the form never will load. I've included the URL below.

    I don't know if this is a problem with JotForm or if this is a problem with the certificate and settings or with my web host. I'm just wondering if you have ever come across this problem before and if you have any suggestions on what to do.

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    Answered on January 12, 2018 at 04:53 AM

    I did check your webpage and I am able to replicate the issue you are having. The issue does not seems to be related to JotForm. Your webpage is trying to load content from "preview-editor.homesteadcloud.com"

    Please check the screenshot below:


    I believe the issue is not related to JotForm and you may like to take a look at the other content of your webpage.