Form did not disable after the disable date

  • flutekey
    Asked on January 12, 2018 at 5:42 AM

    I have my Guest 2018 FFA Convention Registration form to stop accepting submissions on January 11th at 5:00pm (17:00) which should now be closed but I still received one at 11:45pm (23:45) last night.

    How did this happen and is it truly closed now??

    Cindy

  • Richie JotForm Support
    Replied on January 12, 2018 at 9:02 AM

    I have checked the mail logs and it seems there was a submission on

    2018-01-11 23:45:02

    As I check your account, the time zone is on EST or UTC-5 and the senders Time zone is UTC - 8 given the time difference.I check your form it is disabled now.

    Form did not disable after the disable date Image 1 Screenshot 20

    Please let us know if you have further questions.