How to keep in jotform the answers to the forms completed by our customers?

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    jppepin
    Asked on January 12, 2018 at 12:49 PM

    Hello,


    We have a problem to solve.


    A customer completes a jotform form and we receive it via email. We send him an answer. Can we retrace the form and the response sent to the client on JotForm to avoid walking from Google Drive to Jotform?


    We look forward to your response.


    Yours,


    Jean-Paul Pépin


    819-791-8512

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    Mike_G
    Answered on January 12, 2018 at 02:04 PM

    We will be glad to help you with your concern.


    May we just know how you are sending your customers an answer, please?

    Also, I'm not sure I completely understand your requirements and I would like to apologize.

    Can you further explain what you mean by "retrace the form and the response sent to the client on JotForm", please?

    We will wait for your response.