No email is received from email notification

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    MagZstand
    Asked on January 12, 2018 at 01:30 PM

    Hello, I am setting up and testing a Autoresonder email that id like to have deliver a file when the form is used. can you please let me know more information about this process. it seems to not be working or my tests are sending the email very delayed( I have selected right now) as when to send them. 

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    Richie_P
    Answered on January 12, 2018 at 02:46 PM

    You can check these articles.

    Setting-up-an-Autoresponder-Email

    Explanation-of-Email-Notification-and-Autoresponder-Settings

    I have checked your mail logs, and you have tested your email notification once. Kindly check your spam/junk folder, the email might be placed in there.

    Here is a related article. How-to-Prevent-Email-Bouncing-Related-Issues

    Hope you find the information useful.

    Please let us know if you have further questions.