Says I have to cancel manually. How?

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    toledobanners
    Asked on January 12, 2018 at 05:37 PM

    Would be nice if you gave instruction on how to "cancel manually"

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    Kevin_G
    Answered on January 12, 2018 at 05:58 PM

    If you're referring to your subscription, please follow this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    Now, if you're referring to cancel a payment that was made through your form then you will need to do it from the payment gateway you're using. 

    If you're referring to something else, please let us know.