- USTAPNWAsked on January 12, 2018 at 06:25 PM
We are trying to download a copy of all our submissions for each form, and we want to keep a PDF version, as it produces a better time stamp and it's more official for our records. However, we receive the message that says we can only download 10 submissions per PDF. Is this really true? Is there any way around this?
- JotForm SupportJim_RAnswered on January 12, 2018 at 08:19 PM
That's correct - The PDF downloads come in batches of 10 per instance and it was purposely designed this way. This feature was put in place to ensure that PDFs will be properly generated, even for forms that are really long.
I'm afraid there's no way to change this so as an alternative, I recommend you integrate your form with an online cloud storage platform like Google Drive, Dropbox, Box, etc. By doing this, each submission done on your form will be sent to your online cloud storage along with a PDF version of each respective submission.