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mrsnelson10Asked on January 12, 2018 at 6:39 PM
Hello! I use the Square Widget for payment and the last three of my clients have not been able to finish the contract and/or make a payment due to errors with reading the card.
I ran a test where it automatically fills in the information and it went through without issue, but that situation isn't exactly 'real world'. Can y'all take a look into the issue! I would appreciate it! This has happened with two different forms.
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John_BensonReplied on January 12, 2018 at 8:44 PM
Hi, could you please provide the forms link to the two forms so we can investigate it further?
We'll wait for your response. Thank you.
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mrsnelson10Replied on January 12, 2018 at 8:52 PM
These two are the most recent I've tried. I don't know if the others are having issues.
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Ardian_LReplied on January 13, 2018 at 4:37 AM
The link you have provided aren't working. I checked your form: https://www.jotform.com/73035785895168 and it doesn't have a payment integrated. Can you please provide the id of the forms?