- MuffetAsked on January 13, 2018 at 12:59 AM
My PayPal Express payment option has no 'pay' area. I can't add anything. How do people pay? I would like people to pay before the form can be submitted as I want to avoid having forms submitted and then I have to chase people for payment.
Last page ''Payment Options''
- JotForm SupportMarvihAnswered on January 13, 2018 at 10:22 AM
The integration works only after you submitted. You don't need to worry about people not paying since the submission will not be counted. Incomplete payments will go to the Incomplete Payments tab.
To verify that payment is processed, you can setup IPN(Incomplete Payment Notification) so that the submission will update if ever they made a payment.
Kindly check out this guide on how to set this up.https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
Let us know if you need further assistance.