- guest_22742550073044Asked on October 01, 2012 at 05:26 AM
I have a payment on my statement which I don't know who it is and I've narrowed it down to you guys, thought it doesn't say payment to JotForm. Is there a different company which takes my subscription payment?
- JotForm SupportRodjitAnswered on October 01, 2012 at 05:44 AM
May we please have your email address? For us to check wether it is us who billed you. We'll wait for your response.
- guest_22742887528062Answered on October 01, 2012 at 06:39 AM
sure it's firstname.lastname@example.org, thanks.
I just spoken with MBNA and they say that the new company named and JotForm were apparently linked.
- JotForm SupportliyamAnswered on October 01, 2012 at 07:22 AM
Hello, Graham. It may be one of our payment gateway services that you're using which is Fastspring, or the company name of JotForm which is Interlogy LLC.