Square payment in live mode but still not receiving credit card payments

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    planningcommitteelhs
    Asked on January 13, 2018 at 12:39 PM

    I took my account off of test mode but I'm still not receiving credit card payments?

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    jonathan
    Answered on January 13, 2018 at 06:07 PM

    I checked your payment form configuration and I found it actually is still in Test mode or Sandbox mode only.

    1515884733zzz 2018-01-14 07.04.59.png

    You will not be able to receive actual payments on Sandbox mode only.

    Change the Square payment connection to Live mode and reconnect again to your Square account to receive actual submission payments when form is live.

    Let us know if issue remains.