Form shows cut off in print mode.

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    Shandra22
    Asked on January 13, 2018 at 06:33 PM

    When my form is submitted back to me from the client, part of the form is cut off.  I need the entire thing in order to print it.  The logo and header are cut off.  How can I fix this?

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    BDAVID
    Answered on January 13, 2018 at 09:28 PM

    What is the form in question? I checked one of them, and the log is shown in print mode:

    1515896810print.png

    If you are referring to the PDF submission. Please try resetting the PDF layout: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report 

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    Shandra22
    Answered on January 13, 2018 at 09:43 PM
    It is the form called “Permission to Test” and I am trying to print the person’s response with the logo on top. It’s when they submit that response that the logo is deleted.
    Shandra Milroy, MA, CCC-SLP/TSHH/SPED
    NYS Licensed Speech-Language Pathologist
    License/PLLC #011197-1
    (845) 505-8164
    CONFIDENTIALITY: The information contained in this email is privileged and confidential information intended only for the use of the individual to whom or entity to which it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this email is strictly prohibited. If you received this email in error, please immediately notify the sender.
    ...
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    liyam
    Answered on January 14, 2018 at 01:49 AM

    Have you tried downloading the PDF and print that submission instead? You can try downloading the PDF of the submission following this guide here: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    If you have questions, please let us know.

    Thanks.