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AngelaHowzeAsked on January 13, 2018 at 7:43 PM
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Kevin Support Team LeadReplied on January 13, 2018 at 10:20 PM
Please follow this guide: https://www.jotform.com/help/489-How-to-reset-the-password
The email may skip your inbox so I would recommend you to check your spam/junk folder in order to find the email, please also mark it as not spam.
I hope this helps.