Do not proceed if payment is declined

  • Profile Image
    bbcle
    Asked on January 14, 2018 at 03:04 AM

    Hello!

    I am using BluePay Integration and wanted to know if payment is declined I do not want the Thank You page to show to allow them to move to another linked process.

    Is this possible?

    Corrected the URL below:

    https://form.jotform.com/43615198516157

  • Profile Image
    bbcle
    Answered on January 14, 2018 at 05:05 AM
  • Profile Image
    BJoanna
    Answered on January 14, 2018 at 05:15 AM

    The form you original provided and that I just tested is not integrated with BluePay. Inside of this guide, you can find how to integrate your form with BluePay:

    How to integrate BluePay with your form?


    The other form that you provided is integrated with BluePay. Your users will not be able to submit the form if the credit card details they enter are incorrect. 

    1515924692cc.JPG

    Only when the users enter the correct details they will be able to submit the form. Once the form is successfully submitted they will be redirected to the Thank You page. 


  • Profile Image
    bbcle
    Answered on January 14, 2018 at 07:44 PM

    Thank you!