What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    nothing happens when I submit

    Asked by sandysssk on October 01, 2012 at 08:47 AM
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    JotForm Support

    Answered by Rodjit on October 01, 2012 at 08:58 AM

    Hi,

    Can you please add more information about your question? Did you mean that when you hit Submit button, nothing happens as if it won't let you proceed? We will wait for your response.

    Thanks

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    Answered by sandysssk on October 01, 2012 at 09:01 AM

    thank you.

    I copy and paste the link on to my website.  This is what shows up on my website:

    <script type="text/javascript" src="//form.jotform.us/jsform/22705460791151"></script>

    When I go back and press "submit", nothing happens...in other words, the form is not shown on my website. and it does not show that anything has been submitted.


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    Answered by moonzkie on October 01, 2012 at 09:12 AM

    Hi,

    Can you please re-embed your code and use iFrame method instead?

    To get your form's iFrame code, please follow the steps below:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    Also, please provide us a link to your website, where the form is located.

    Just let us know if this doesn't work so that we can further assist you.

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    Answered by sandysssk on October 01, 2012 at 09:21 AM

    http://www.igroops.com/members/ezfundraising/webpages/SandyRichardson

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    Answered by sandysssk on October 01, 2012 at 09:23 AM

    still not working.  When I open website the URL is appearing, not the actual form.

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    Answered by sandysssk on October 01, 2012 at 09:25 AM

    Do I need to give you a "profile"?  I don't see anywhere to update my profile, or make sure you have my website link updated.

    Thank you

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    JotForm Support

    Answered by Rodjit on October 01, 2012 at 09:51 AM

    Hi sandyssk,

    Is there any option you can add HTML codes into your website? If yes, then do it that way because if you are placing the codes on plain text format it will not be executed on your page.

    Thanks