Why is my drop down not showing up options?

  • Profile Image
    KCHDA
    Asked on January 14, 2018 at 08:53 AM

    Hello,

    the drop down of selections for the dance level is not showing in the main field box but when you click the scroll down elevator on the right a smaller box below opens up with the options...how to correct this so levels are seen in the main box without having to click?

    Thanks,

    Lori

  • Profile Image
    Kevin_G
    Answered on January 14, 2018 at 11:30 AM

    The screenshot you shared is from the form builder, when you click on the field you will indeed get the options right below so you can edit them, that's the behavior of the field on the builder and it's correct.

    The field on preview actually displays correctly: 

    15159474141.png

    Please check this guide to find your form's URL and preview it on a new tab of the browser: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL