Why weren't my submissions restored after I upgraded?

  • Profile Image
    iyadmouratda
    Asked on January 14, 2018 at 09:18 AM

    I have made the payment but all the old submission in last 3 years are removed from my account 

    You told me the issue is solved today but I only last 500 submission ...

    I need you to recover the old ones. 

  • Profile Image
    Kevin_G
    Answered on January 14, 2018 at 11:40 AM

    Apologies for the inconveniences this may have caused to you. 

    Your submissions have been restored now.