Wordpress Submit button not loading

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    jpclarkes
    Asked on January 14, 2018 at 02:32 PM

    Hi, I have managed to get the form onto my website but when doing a test run the Submit button gets stuck on "Please Wait" and does not go any further...it works on your website. Any ideas if how to fix it?

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    jonathan
    Answered on January 14, 2018 at 03:14 PM

    I test submitted the form in your website and I was able to reproduced the issue as well.

    1515960642zzz 2018-01-15 04.07.01.png

    1515960657zzz 2018-01-15 04.07.51.png


    But when I test submitted using the form URL only, it work just fine.

    1515960697zzz 2018-01-15 04.09.15.png

    1515960737zzz 2018-01-15 04.11.53.png

    The issue could be related to script conflict. What I suggest you try first is to re-embed the form in your website using instead its iframe embed code.

    User guide: Getting the Form iFrame Code

    You can test the form again after re-embedding on your website.