Wordpress Submit button not loading

  • jpclarkes
    Asked on January 14, 2018 at 2:32 PM

    Hi, I have managed to get the form onto my website but when doing a test run the Submit button gets stuck on "Please Wait" and does not go any further...it works on your website. Any ideas if how to fix it?

    Page URL: http://gallaghersofbunratty.com/preorder-form/
  • jonathan
    Replied on January 14, 2018 at 3:14 PM

    I test submitted the form in your website and I was able to reproduced the issue as well.

    1515960642zzz 2018 01 15 04 Screenshot 10

    1515960657zzz 2018 01 15 04 Screenshot 21


    But when I test submitted using the form URL only, it work just fine.

    1515960697zzz 2018 01 15 04 Screenshot 32

    1515960737zzz 2018 01 15 04 Screenshot 43

    The issue could be related to script conflict. What I suggest you try first is to re-embed the form in your website using instead its iframe embed code.

    User guide: Getting the Form iFrame Code

    You can test the form again after re-embedding on your website.