Refund needed with my upgrade

  • Profile Image
    socialmediamuscle
    Asked on January 14, 2018 at 07:38 PM

    Hi - I just upgraded my account with paid in full from Bronze to Silver from. So I need to get reimbursed for my paid in full from Bronze I paid earlier this month.  Please let me know what you need from me to process this.

    Thanks,


    Scott

  • Profile Image
    Nik_C
    Answered on January 15, 2018 at 04:07 AM

    I added your Bronze payment to our PayPal refund queue, please allow 7-10 business days in order to receive it.

    Also, please cancel that subscription, here is how: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    And here is the subscription number you should cancel: S-1UB40559GJ2483414.

    Let us know if you have any further questions.

    Thank you!