- socialmediamuscleAsked on January 14, 2018 at 07:38 PM
Hi - I just upgraded my account with paid in full from Bronze to Silver from. So I need to get reimbursed for my paid in full from Bronze I paid earlier this month. Please let me know what you need from me to process this.
- JotForm SupportNik_CAnswered on January 15, 2018 at 04:07 AM
I added your Bronze payment to our PayPal refund queue, please allow 7-10 business days in order to receive it.
Also, please cancel that subscription, here is how: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
And here is the subscription number you should cancel: S-1UB40559GJ2483414.
Let us know if you have any further questions.