I keep getting booted out of the system and constantly being asked to log in over and over again. Why is this happening?

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    Rhonda
    Asked on January 15, 2018 at 12:44 AM
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    ashwin_d
    Answered on January 15, 2018 at 06:51 AM

    I did check your account "srnc" and did not find any issue with that. Your account is active and you should not have any trouble. I would suggest you to please try to reset your account password and then try to login to your account again. You can click on the "Forgot Password" link which is in "Sign In" window. Please check the screenshot below:

    1516017054forgotPass.gif


    Hope this helps.

    Do get back to us if you have any questions.