Can you refund my extra amount of money?

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    Asked on January 15, 2018 at 06:39 AM

    Hi this is Hakan Kasap,


    I clicked ‘JotForm Silver yearly’ by accident and downgrade it to ‘Bronze’ just after I realized.  But when I check my bills it seems it has been paid.

    Could you please help us to cancel this payment, we want money returning because it was happened accidentaly.


    Please check below details,

    Thank you

  • Profile Image
    Answered on January 15, 2018 at 10:35 AM

    I have already responded to the thread you originally opened for this concern.

    If you have other questions, may I suggest that you refer to that thread to avoid confusion, please?