I can't change my credit card information

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    yepitslunch
    Asked on January 15, 2018 at 07:37 AM

    Hello! 

    I'm trying to change the credit card information on my JotForm account, but when I do so, I get this error: "This subscription is no longer active."

    How do I change my credit card information?

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    Welvin
    Answered on January 15, 2018 at 11:00 AM

    Please use this link to change your payment method: https://sites.fastspring.com/interlogy/order/s/INT131218-3779-13310S

    Click the Edit Subscription link, and you should be taken to the next page where you can choose to change your payment method.