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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms keep disabling themselves??

    Asked by Spicehunter on October 01, 2012 at 12:57 PM

    Here is the latest one that is doing the same thing as the previous form.

    https://secure.jotformpro.com/form/22735790988976

     

     

     

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    JotForm Support

    Answered by EduardoMendez on October 01, 2012 at 01:26 PM

    @Spicehunter

    I have looked at your form and will be scalating the issue to further troubleshoot.

    I notice that you have a submission limit set.  However, your count is nowhere near that limit.

    We apologize for the inconvenience.

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    Answered by Spicehunter on October 01, 2012 at 01:27 PM

    Thank you!!

    I have a lot of angry people at the moment - all of whom are trying to get free samples =)

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    Answered by Spicehunter on October 01, 2012 at 01:33 PM

    http://form.jotformpro.com/jsform/22741801924956

    https://secure.jotformpro.com/form/22740935299968

    These two forms will be live at some point as well and I dont want these issues to happen to them as well.

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    JotForm Support

    Answered by EduardoMendez on October 01, 2012 at 01:41 PM

    @Spicehunter, 

    We will keep you updated and thank you for your patience!

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    Answered by Spicehunter on October 01, 2012 at 02:22 PM

    Any luck yet - this thing is disabling continually =/

     

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    Answered by Spicehunter on October 01, 2012 at 03:26 PM

    ? Help! PlEaSe! and thank you in advance

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    JotForm Support

    Answered by EduardoMendez on October 01, 2012 at 03:29 PM

    @Spicehunter

    We thnak you for your patience and apologize for the inconvenience.

    There is a ticket opened for your issue and out dev team will be looking at it as soon as possible.  Unfortunately, we can not give you an ETA at this point. But we will be updating you as soon as possible,

    Thank you again 

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    JotForm Support

    Answered by NeilVicente on October 01, 2012 at 05:37 PM

    @Spicehunter

    Please try setting your submission limit to 10000 without the comma. The system thinks your submission limit is 10, hence the disabling.