My forms keep disabling themselves??

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    Spicehunter
    Asked on October 01, 2012 at 12:57 PM

    Here is the latest one that is doing the same thing as the previous form.

    https://secure.jotformpro.com/form/22735790988976

     

     

     

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    EduardoMendez
    Answered on October 01, 2012 at 01:26 PM

    @Spicehunter

    I have looked at your form and will be scalating the issue to further troubleshoot.

    I notice that you have a submission limit set.  However, your count is nowhere near that limit.

    We apologize for the inconvenience.

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    Spicehunter
    Answered on October 01, 2012 at 01:27 PM

    Thank you!!

    I have a lot of angry people at the moment - all of whom are trying to get free samples =)

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    Spicehunter
    Answered on October 01, 2012 at 01:33 PM

    http://form.jotformpro.com/jsform/22741801924956

    https://secure.jotformpro.com/form/22740935299968

    These two forms will be live at some point as well and I dont want these issues to happen to them as well.

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    EduardoMendez
    Answered on October 01, 2012 at 01:41 PM

    @Spicehunter, 

    We will keep you updated and thank you for your patience!

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    Spicehunter
    Answered on October 01, 2012 at 02:22 PM

    Any luck yet - this thing is disabling continually =/

     

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    Spicehunter
    Answered on October 01, 2012 at 03:26 PM

    ? Help! PlEaSe! and thank you in advance

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    EduardoMendez
    Answered on October 01, 2012 at 03:29 PM

    @Spicehunter

    We thnak you for your patience and apologize for the inconvenience.

    There is a ticket opened for your issue and out dev team will be looking at it as soon as possible.  Unfortunately, we can not give you an ETA at this point. But we will be updating you as soon as possible,

    Thank you again 

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    NeilVicente
    Answered on October 01, 2012 at 05:37 PM

    @Spicehunter

    Please try setting your submission limit to 10000 without the comma. The system thinks your submission limit is 10, hence the disabling.