Prevent JotForm from sending sales emails to my clients?

  • NativeLightPhoto
    Asked on January 15, 2018 at 4:41 PM

    I paid for this service in order to collect emails from clients. With my first week of use, my clients are now receiving emails to create their own Jotform. How do I disable this?

  • David JotForm Support Manager
    Replied on January 15, 2018 at 5:46 PM

    Please go to your settings page: https://www.jotform.com/myaccount/settings 

    1516056284jotformbrandin Screenshot 10

    And uncheck the "JotForm Branding" option. Let us know if you need more help.

  • NativeLightPhoto
    Replied on January 15, 2018 at 5:55 PM

    Thank you @BDavid!