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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I'm getting feedback that clients can't see submit button on a Mac any ideas?

    Asked by kweencleo on February 08, 2011 at 01:25 PM
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    JotForm Founder

    Answered by aytekin on February 09, 2011 at 07:26 AM

    Can you post the URL of the exact page that they have this problem?

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    Answered by kweencleo on February 09, 2011 at 12:38 PM
    http://www.jotform.com/form/10355225144. It only seems to be an issue with some people who all appear to have macs. Could it be because I have a lot of conditions? After they click yes to the first question more questions should appear and are for some people but not all.Thanks a lotMarianne
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    JotForm Founder

    Answered by aytekin on February 10, 2011 at 01:42 AM

    So, they have the problem on this exact URL? They have this on the browser address bar when they have the problem?

    http://www.jotform.com/form/10355225144

    Or do you have the form on your site? If the form is on your site, I need the URL of the page on your site.

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    Answered by kweencleo on February 10, 2011 at 02:08 PM
    http://www.jotform.com/form/10355225144 yes this is the link I am putting in an email and sending out. Most people do not have a problem but some people, I think using macs do.
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    JotForm Support

    Answered by abajan on February 11, 2011 at 05:19 AM

    Your submit button is kinda close to the bottom of the browser window. Include a declaration of padding-bottom:20px in the .form-all selector (line 27 of your source) to give the button more space below it and see if that helps.

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    Answered by kweencleo on February 11, 2011 at 10:36 AM
    Thank you I will try that, but what about the fact that most of the questions are not showing either? If you click the first answer yes, a succession of questions should unfold. This is not happening, it,s just blank.
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    JotForm Support

    Answered by abajan on February 11, 2011 at 10:56 AM

    Actually, the succession of questions you mentioned are showing up just fine in two of my browsers (Chrome version 9.0 and Firefox 3.6, both on Windows). I haven't had a chance to check other browsers but I suspect that the result will be the same. As a matter of fact, your form is probably one of the best examples of conditional branching I've seen so far! Refresh your browser and see if that helps because I'm not seeing any problems at this end.

    EDIT: Oh wait a second, you meant those succession of questions aren't showing up on Macs, right? Hmm... I don't have a Mac, so I won't be able to check that. Browsershots.org or a similar service won't help either because those show the page at its default, not with anything selected.