Unable to delete an email recipient in the notification

  • eventsound
    Asked on January 15, 2018 at 6:51 PM

    I am trying to delete and email from my form. When I go to the "Recepients" section of the form and click the "x" next to the name and click "Save" it refreshes but the email is still there.

  • Jan
    Replied on January 15, 2018 at 8:58 PM

    We are currently not having any issues with deleting or adding email recipients in the notification settings. Here's a screen capture:

    1516067063emailchange Screenshot 10

    Please take note that if you delete the current recipient, then you need to add a new one.

    Also, I suggest you press "Enter" after typing the new email recipient. You should be able to click the "Save" button once it turns green.

    Hope that helps. Let us know if you are still having issues. Thank you.