- SLIGPAsked on January 15, 2018 at 06:53 PM
- JotForm SupportKevin_GAnswered on January 15, 2018 at 08:54 PM
This seems to happen since you're using a custom sender email address using the verification method, please note that the verification method still uses our server information to send the emails.
You will need to use the SMTP method to avoid that: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
I hope this helps.