My autoresponder emails are flagged as suspected spam

  • WaiteResearch
    Asked on January 15, 2018 at 10:28 PM

    I have autoresponder emails set up for my forms that work as required, however they come into the recipient's inbox marked as suspected spam in the subject line. I have changed the sender email from the default noreply@jotform.com address to a verified one, however it still comes up as 'suspected spam'.

    Is there any way around this?

    thanks.

    Jotform Thread 1350290 Screenshot
  • Nik_C
    Replied on January 16, 2018 at 2:43 AM

    I tested your form and Autoresponder came fine:

    1516088368Screen Shot 2018 01 16 at 8 Screenshot 10

    Could you tell us please, what are the email addresses that received the autoresponders in that way?

    Thank you!