How do I send autoresponder based on a field selection?

  • Profile Image
    Asked on January 15, 2018 at 11:15 PM
    I set up email conditions for this same form under the free trial class options but it’s not exactly right as yet.
    If you tick guitar group/singing group/both guitar and singing, I have set up a conditional email but currently they’re still receiving the general auto responder as well.
    How do I cancel that out, so they’ll just receive the free trial autoresponder?
    In other words “unable to attend..” tick box should only receive the general auto responder.
    Thanks for your help.
  • Profile Image
    Answered on January 15, 2018 at 11:20 PM

    Please note that the autoresponder without any conditions will be sent automatically for all the submissions while the emails with conditions will be sent only if the rules set in the conditions are true. If you do not want to send the general autoresponder for all the submissions, you may setup a condition to send the email on specific rules.

    Hope this information helps.