How can I change the recipient of my Email Notification?

  • maggiesrescue
    Asked on January 15, 2018 at 11:17 PM

    I need to do some test emails but it is going to an email which we don't use. How can we change this email address to a more used address. Thank you. 

  • Support_Management Jotform Support
    Replied on January 16, 2018 at 2:53 AM

    We discussed this in great detail on the article linked below.

    Complete guide: How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    Just keep in mind that when you use the TEST EMAIL button, it will never send it to the actual recipient you have setup. It will always send it to your account's registered email. To test your EMAIL NOTIFICATIONS properly, you have to do an actual submission.

    Related guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address