Add an option to track changes to edited submissions

  • QCECDataCollections
    Asked on January 16, 2018 at 2:07 AM

    Hello JotForm Support Team,

    Happy 2018~

    Just wonder if there is any possibility getting the content of the notification email to show the changes made when submission is edited after its first submission? If so, please kindly advise how this can be done.

    Thank you very much in advance.

    Regards,
    QCEC

  • Support_Management Jotform Support
    Replied on January 16, 2018 at 4:06 AM

    Happy 2018 to you too! I'm afraid the only indication that a submission was edited would be the SUBJECT LINE on the email you receive "after" the submission has been edited.

    When the SEND ON EDIT option is enabled for your EMAIL NOTIFICATION, edited submissions will trigger an email that has the word "EDIT:" in the subject line:

    Add an option to track changes to edited submissions Image 1 Screenshot 20

    However, this won't show you the actual changes and that's the only indication of an edited submission for the time being.

    So, I elevated your thread as a feature request. Please keep in mind that there's no assurance whether this will be implemented. It will highly depend on the viability of the feature, the amount of similar requests we get, along with the workload of our Developers.

    We can't give you any timeframe but we'll keep you apprised on this same thread when there's an update.

  • QCECDataCollections
    Replied on January 16, 2018 at 5:32 PM

    Hello Jim,

    Thank you very much for your explanation, it is understood that the functionality is not available as per my exploration to the tool but just want to confirm in case I miss anything. I appreciate your help escalating it as a feature request, great to see that you guys are working hard to listen and improve the tool while it is already a superb product to use.

    Thank you again and I look forward to hearing any update on this.

    Have a lovely day ahead.

    Regards,
    QCEC

  • Elton Support Team Lead
    Replied on January 16, 2018 at 6:49 PM

    It is our pleasure to help. I think this would be a good addition and hopefully, our devs would consider this in the future. Have a lovely day to you too!