If a user wishes to start a new form they are getting a link to edit their original main form. Can I change this?

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    Muffet
    Asked on January 16, 2018 at 02:40 AM
    Question 4) Re: the save and submit feature, if a user wishes to start a new form they are getting a link edit their original main form. Can I change this?
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    Jim_R
    Answered on January 16, 2018 at 03:23 AM

    Can you provide more info on this? As far as I can tell, here's your current setup:

    FIRST FORM: https://www.jotform.com/80097905584870

    After submitting the first form, your users get a session link on both the AUTORESPONDER EMAIL and the THANK YOU PAGE.

    They will then be redirected to the second form (main form) below.

    SECOND FORM: https://www.jotform.com/80098706084865

    Which part or step do you want to change and what kind of change would you like to implement?

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    Muffet
    Answered on January 16, 2018 at 08:27 PM

    Thanks for your reply.

    I have done more testing and worked a few things out but can you confirm please?

    Qu 1) Prior to a form being submitted the session link via the AUTORESPONDER and THANK YOU page will allow users to  save and resume?

    Qu2) With SEND ON EDIT disabled in the Autoresponder, after submission the form cannot be edited and the session link looses the saved data on the form via the session link? As such a new form can be completed if required. 

    QU3)  With SEND ON EDIT enabled in the Autoresponder, the session link and thank you page link will take users back to the main form where they can edit their data but a new form cannot be completed by that user.


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    Jim_R
    Answered on January 17, 2018 at 12:18 AM

    Prior to a form being submitted the session link via the AUTORESPONDER and THANK YOU page will allow users to  save and resume?

    If users are already on the 2nd form with the ?session URL, then yes they can save and continue later. As soon as they submit their data, then the session is lost since it's already submitted.

    With SEND ON EDIT disabled in the Autoresponder, after submission the form cannot be edited and the session link looses the saved data on the form via the session link? As such a new form can be completed if required. 

    With SEND ON EDIT enabled in the Autoresponder, the session link and thank you page link will take users back to the main form where they can edit their data but a new form cannot be completed by that user.

    The SEND ON EDIT option only applies to edited submissions (not the temporarily saved session data). Basically, this option will trigger an AUTORESPONDER email each time a submission is edited, regardless if you're using the session parameter or just a single form. The option works as it was named, it sends an email when a submission is edited.