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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I am using the Auth.net payment tool. I added my details - API login and the transaction key but it keeps asking me for a phone number.

    Asked by egevents on October 01, 2012 at 03:11 PM

    I changed my registration to a monthly registration thinking that it needed my phone number but it still didn't work. 

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 01, 2012 at 03:54 PM

    That's because you have set phone number as required in your Authorize.Net account.

    To rectify this isuse:

    1.  Login to the Merchant Interface ( https://secure.authorize.net )
    2.  Click on Settings and Profile -> Payment Form -> Form Fields
    3.  Uncheck the Required box for the particular FIELD.

    Hope this helps.