What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The forms are loading but not working.

    Asked by akotoulas on October 01, 2012 at 04:19 PM

    The forms are loading on (slower than normal) but the Submit buttons are doing nothing. The button is stuck to "Please wait". What's happening?

    Please help!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on October 01, 2012 at 05:32 PM

    Please accept our sincere apologies for the inconveniences caused.

    We had a temporary outage issue today. I do not have yet the information about the issue from our Technicians. However, I would like to assure you that they will do their best to find out the source of the problem and fix it.

    As far as I can see, the system is stable now. Please re-check your form to make sure that the problem is sorted out.

    If you need any further assistance, please let us know. We would be happy to help.