What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What are incomplete payments?

    Asked by TheShopper on October 01, 2012 at 04:25 PM

    I still have no visual on my forms. Both classifieds and displays show an amount submitted but no display/example shows up. But I have this incomplete payments option with a number of outstanding invoices, but I can't look at those either. 


    Please get back to me asap!

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    JotForm Support

    Answered by NeilVicente on October 01, 2012 at 05:26 PM

    We sincerely apologize for any inconvenience caused. Apparently, we had a server hiccup today, but have since been fixed. You should be able to see your submissions now.

    If not, try logging in to https://secure.jotform.com. You might also want to clear your browser's cache.

    Please let u know if the issue persists.