My Forms are not working

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    Asked on October 01, 2012 at 04:26 PM

    I am able to see my forms embed on the page but when the user submits the form they get a "bad gateway" error.


    I have tried to see the submissions on Jotform and just get a blank window.

  • Profile Image
    Answered on October 01, 2012 at 04:31 PM

    Hello Jot Form Team,

    I hope these few lines reach you in good health and spirits.  This is happening to me as well.  I'm having a slight panic attack please help!

    Thank you.

  • Profile Image
    Answered on October 01, 2012 at 05:37 PM

    We are deeply sorry for the inconveniences caused.

    Today, we had a temporary outage issue. I do not have yet the information about the issue from our Technicians. However, I would like to assure you that they will do their best to find out the source of the problem and fix it.

    As far as I can see, the system is stable now. Please re-check your forms to make sure that the problem is sorted out.

    If you need any further assistance, please let us know. We would be happy to help.