What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If a form integrates with DropBox, I don't want it stored on your servers as well.

    Asked by alowy on October 01, 2012 at 04:32 PM

    I am soliciting many large files and have integrated my form with DrobBox for this. But, it looks like the submitted files are taking up my JotForm storage as well. How can I keep JotForm from storing my files?

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    JotForm Support

    Answered by Rodjit on October 01, 2012 at 07:08 PM


    You can clear/delete your form submissions within your Jotform account so files were not stored in our servers.

    How to delete submissions:

    1. Highlight the form

    2. Click "More" in gear icon at right

    3. Click "Clear submissions"


    1. Highlight the form

    2. Click "Submissions" on the toolbar

    3. Whe you are in form submissions page, find "Delete All" in the middle of the window

    Please note that once you delete submissions there is now way to get it back.

    Hope this helps and please let us know for any questions, we'll be happy to help.