What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can not find submissions :c

    Asked by SUASystems on October 01, 2012 at 04:32 PM

    Hello Jot Form Team,

    I hope these few lines reach you in good health and spirits.  This is happening to me as well.  I'm having a slight panic attack please help!

    Thank you.

  • Profile Image
    JotForm Support

    Answered by Rodjit on October 01, 2012 at 07:30 PM


    May we ask if where you couldn't find your submissions? Is it on Jotform site? If yes, then here's how:

    1. Click My Forms on the Navigations above

    2. Find your form you want to see the submissions and "Highlight" it by clicking

    3. Click "Submissions" on the toolbar menu 

    If you have an integration with dropbox, you can find your submissions within you computer "Dropbox" folder or you can see them via logging in to Dropbox website. Same with the other integrations.

    Hope this help and please let us know for any question or concerns you may have, we will be happy to assist you.


  • Profile Image

    Answered by SUASystems on October 01, 2012 at 07:40 PM
    I can now see the submissions, but the attachments do not work. What
    should I do.
    Thank you
  • Profile Image
    JotForm Support

    Answered by Rodjit on October 01, 2012 at 07:57 PM


    Have you tried submitting a file to test if it doesn't work? If this is your form http://www.jotform.com/21026377765154, the upload field is not required so there is a tendency that users may not upload a file. I would suggest to make it required to force users to upload files.

    Please test the upload option and let us know if the problem still exist so we can check it on our end, I have tried cloning your form and files submission goes well.

    Thanks and hope this help you.