When I creat an excel report, it adds "https://www.jotform.com" before the right information

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    sebastienhersent
    Asked on January 16, 2018 at 11:01 AM

    Hello,

    When I creat an excel rapport He add :https://www.jotform.com before the right information, please see the picture.


    Thanks


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    John_Benson
    Answered on January 16, 2018 at 12:07 PM

    I cleared your form cache on our server. Could you please try to create an Excel Report again by following this guide: https://www.jotform.com/help/101-How-to-Create-an-Excel-Report

    Let us know if the issue still persists. Thank you.

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    sebastienhersent
    Answered on January 16, 2018 at 01:04 PM

    Hello,

    Don't work, please see the following link, if you like to try:


    https://www.jotform.com/excel/70046434958057


    Thanks

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    John_Benson
    Answered on January 16, 2018 at 01:18 PM

    Thank you for trying. 

    I will further investigate this issue and I will forward it to our developers if needed. We will contact you again on this thread once we have any updates.