- adminnvcocorgAsked on January 16, 2018 at 11:19 AM
I noticed on my Warrior Form if someone selects only the $85 option, i get the title " Warrior Weekend" in my paypal statements.
However, when someone adds the $25 paintball option, I get a blank in my pay pal statements.
How can i get "warrior weekend' or Paintball sent to PayPal so that wheni run my pay pal reports i get a title and not a blank for the payment?
Here is a snapshot of my pay pal report:
luis cepeda Website Payment Completed 85 -2.17 82.83 Warrior Weekend Mark Templer Website Payment Completed 85 -2.17 82.83 Warrior Weekend Pamela Barnett Website Payment Completed 85 -2.17 82.83 Warrior Weekend Michael Fisk Website Payment Completed 110 -2.72 107.28
No title for the $110 payment
- JotForm SupportJohn_BensonAnswered on January 16, 2018 at 12:23 PM
I cloned your form and I can see that the payment integration is configured properly. To my understanding, you want to show the Warrior Weekend and Paintball text whenever the Paintball is selected instead you receive a blank message.
I have cleared your form cache on our server. I did a test submission to your form, could you please check if you receive it and if the issue still persists?
We'll wait for your reply. Thank you.
- adminnvcocorgAnswered on January 16, 2018 at 05:43 PMThanks for looking into it – I don’t think it is a Jotform issue.
If there are several items to be purchased – PayPal does not seem to be able to put a title for the sum. I will just have to look at the Jotform responses also to match up to the PayPal excel forms.
- JotForm SupportJohn_BensonAnswered on January 16, 2018 at 07:22 PM
Thank you for updating us, Marcia.
If you still need assistance, feel free to ask us. We'll be happy to help you.