My paypal integration is not working

  • springprint
    Asked on January 16, 2018 at 11:46 AM

    I used a form last year for a fun run and integrated paypal to link up so people could pay via paypal or credit card. 

    Everything worked fine but this year when I turned on the form again and published it, no one is able to pay and sign up. We have tried many things and nothing is working. This needs to be up today. 

    It stays on please wait and nothing goes through on the desktop or if used on a cell phone. 

    Please help! 

    -Brooke

    Jotform Thread 1350899 Screenshot
    Page URL: http://lumbertoncoc.com/fun-run-info/
  • Marvih
    Replied on January 16, 2018 at 1:11 PM

    I checked the console log on your form when I hit the SUBMIT button and there was an error.

    My paypal integration is not working Image 10

    Can you please try using iFrame Embed into your webpage? Or try re-embedding it using the same method you did from your form's Embed or Platform page.


  • springprint
    Replied on January 16, 2018 at 2:19 PM

    Thank you, it was the way I was embedding it, it's fixed now! 

  • Marvih
    Replied on January 16, 2018 at 2:44 PM

    Glad it's working now.

    Have a great day !