- springprintAsked on January 16, 2018 at 11:46 AM
I used a form last year for a fun run and integrated paypal to link up so people could pay via paypal or credit card.
Everything worked fine but this year when I turned on the form again and published it, no one is able to pay and sign up. We have tried many things and nothing is working. This needs to be up today.
It stays on please wait and nothing goes through on the desktop or if used on a cell phone.
- JotForm SupportMarvihAnswered on January 16, 2018 at 01:11 PM
I checked the console log on your form when I hit the SUBMIT button and there was an error.
Can you please try using iFrame Embed into your webpage? Or try re-embedding it using the same method you did from your form's Embed or Platform page.
- springprintAnswered on January 16, 2018 at 02:19 PM
Thank you, it was the way I was embedding it, it's fixed now!
- JotForm SupportMarvihAnswered on January 16, 2018 at 02:44 PM
Glad it's working now.
Have a great day !