What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when I 'complete submission.'

    Asked by SeaPrepForms on October 01, 2012 at 05:51 PM


    Does that authorize their payment to be received by the payment mechanism?





    Spirit BBQ 2012

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    JotForm Support

    Answered by NeilVicente on October 01, 2012 at 06:21 PM


    Completing a submission does not process any payment whatsoever. It only forwards the data from the Incomplete Payments folder to your form submission list, for data gathering and presentation purposes.

    An Incomplete Payment submission means that the user did not complete the payment for his/her order. This happens when the user submits the form but does not go through/abandons the payment process.

    Hope this answers your question.

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    JotForm Support

    Answered by NeilVicente on October 01, 2012 at 07:00 PM

    Your response failed to display here. If it's of any importance, kindly repost your message via this link: http://www.jotform.com/answers/135117-What-happens-when-I-complete-submission-


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    Answered by SeaPrepForms on October 01, 2012 at 07:55 PM

    No importance, but thank you for answering my question.  Much appreciated.