Why are new and old submissions not working in MailChimp integration.

  • mkapust
    Asked on January 16, 2018 at 4:54 PM

    I've successfully integrated a form with MailChimp however the submissions are not being added to my MailChimp list.

     

  • Elton Support Team Lead
    Replied on January 16, 2018 at 6:23 PM

    I could not reproduce the problem when I tested my form. Submissions were added to MailChimp.

    Why are new and old submissions not working in MailChimp integration Screenshot 30

    Please try it again and make sure opt-in isn't enabled in your MC account and in the integration settings. When it is enabled, the user has to confirm the subscription on their email first before they are added to your list.

    Why are new and old submissions not working in MailChimp integration Screenshot 41



  • mkapust
    Replied on January 17, 2018 at 10:12 AM

    It seems to work after unchecking the opt in. (Double opt in on MC.)